Communication Tools

Here is an overview of the communications tools our team currently uses. To avoid tool overload, we usually onboard people to them on a needs basis, depending on the projects they are working on!

Who can be added to these tools and how?

To get access to any of these tools, please ask any of the co-owners to be added.

The majority of our tools are available for anyone working on our projects on a needs basis. There are certain tools reserved to associates or co-owners only, such as Loomio, for formal decision-making.

Communications & Decision-Making

Slack
Loomio
Telegram
Slack

For day-to-day communications and working together.

  • Greaterthan Slack Team. Abbreviations for channels: Int- (internal) , Pr- (projects)

  • Cobudget Slack Team: exists but currently not in use

Loomio

For decision-making and structured forum conversations.

Telegram

For informal discussions and sharing of articles and links.

Organizational tools

Project Mgt
File Storage
Knowledge Sharing
Calendars
CRM
Customer Support
Project Mgt

Trello

File Storage

Shared Google Drives for various projects and GT core.

Some of our Shared Drives:

Ask for access to these from co-owners.

Knowledge Sharing

For capturing and sharing key knowledge for our work we use knowledge maps.

>> Go to Knowledge Map

A large portion of the assets in the maps are linked in our Google Drive folder

Calendars

Shared Google Calendars that exist

  • Greaterthan Team Meetings

  • Greaterthan Events

  • Team Travel (to share travel schedules)

  • Team birthdays

CRM

Airtable CRM for managing contacts and our consulting pipeline.

Customer Support

We use Helpscout for managing multiple inboxes for customer support for products and projects such as:

  • General requests to hello@greaterthan.works

  • BWT Academy

  • Cobudget

  • Better Work Together Book

External Communication Tools

which we have Greaterthan accounts for:

  • Newsletters: Mailchimp

  • Digital Whiteboarding: Mural

  • Surveys: Typeform

  • Managing Helpscout

  • Website: Webflow

  • Password mgt: Lastpass

To automatically see which websites and tools we have accounts for, you must be added to our Lastpass account.